Last updated: February 6th, 2025

Klip Agency (“we”, “us”, or “our”) (the “Service”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information, including compliance with A2P 10DLC regulations, when you use our Service. We are committed to protecting your privacy and ensuring the security of your Personal Information in accordance with applicable federal, state (including Texas), and industry regulations. By using the Service, you agree to the collection and use of information as outlined in this policy. Terms used in this Privacy Policy, unless otherwise defined, have the same meaning as in our Terms and Conditions.

Information Collection and Use

We may collect the following types of Personal Information to provide and improve our Service:

Personal Identifiable Information (PII): This may include, but is not limited to, your name, email address, telephone number, and physical address. We collect this information when you voluntarily provide it while using our service.

Phone Data: To send text message communications (in compliance with A2P 10DLC standards), we collect and store your mobile number and associated data after obtaining your explicit consent. We will not share this information without your permission, except as required by law.

User Rights & Data Access

You have the right to request access to the Personal Information we have collected about you, as well as to request corrections or deletion of your data, subject to applicable legal and regulatory requirements. To exercise these rights, you may contact us using the contact information provided on our website or via (754) 295-1775. We will respond to verified requests within a reasonable timeframe and in accordance with applicable laws. Please note that certain information may be retained as required to comply with legal obligations, resolve disputes, or enforce our agreements.

SMS Opt-In & Log Data

When you visit our Service, we automatically collect information that your browser sends, referred to as “Log Data.” This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser type and version, pages visited, the time and date of your visit, and time spent on pages. This information helps us improve the Service and ensure a secure user experience. Opt-in occurs after the end user submits the contact form by adding their phone number and checking a box to agree to receive text messages.

Cookies

Cookies are small files containing a unique identifier that are stored on your device. We use cookies to enhance your experience on our Service by collecting information on usage patterns. You can choose to disable cookies in your browser settings, but please note that doing so may limit some functionality of the Service.

Service Providers

We may employ third-party companies to help provide the Service, such as website hosting and customer support. These providers may access your Personal Information only to perform tasks on our behalf and are contractually prohibited from using or disclosing it for any other purpose.

Security of Personal Information

We take the security of your Personal Information seriously and follow industry best practices to protect it. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Mobile Information Sharing & Disclosure

We do not sell, rent, or trade your mobile phone number or Personal Information to third parties for marketing or promotional purposes. Your mobile information may be shared with trusted partners, service providers, or subcontractors solely as necessary to deliver and support the services you have requested, including messaging delivery, customer support, and operational functionality. Any such partners are contractually required to protect your information and are prohibited from using it for any purpose other than providing services on our behalf. Mobile opt-in data and consent information are not shared with third parties for marketing purposes.

Links to Other Sites

Our Service may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have unintentionally collected such information, we will take immediate steps to delete it.

Compliance with Laws

We will disclose your Personal Information where required to do so by applicable laws, regulations, or legal requests, including to comply with A2P 10DLC, the Telephone Consumer Protection Act (TCPA), and Texas state law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or regulatory requirements. Any changes will be posted on this page with the updated “Last Updated” date. You are encouraged to review this policy periodically.